The Resource Working with difficult people, Amy Cooper Hakim and Muriel Solomon
Working with difficult people, Amy Cooper Hakim and Muriel Solomon
Resource Information
The item Working with difficult people, Amy Cooper Hakim and Muriel Solomon represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Austin Public Library.This item is available to borrow from 1 library branch.
Resource Information
The item Working with difficult people, Amy Cooper Hakim and Muriel Solomon represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Austin Public Library.
This item is available to borrow from 1 library branch.
- Language
- eng
- Edition
- Second revised edition.
- Extent
- xvi, 336 pages
- Note
- Includes index
- Contents
-
- Part one: Dealing with hostile or angry people. When your boss is belligerent. Narcissists ; Bullies ; Ruthless monsters
- When your colleagues are belligerent. Raging bulls ; Tacklers ; Cyberbullies ; Enviers ; Intimidators
- When your subordinates are belligerent. Ambushers ; Hotheads ; Revengers ; Quitters
- Part two: Dealing with pushy or presumptuous people. When your boss is arrogant. Dictators ; Fame claimers ; Blockers ; Checklist for offering unsolicited ideas and proposals
- When your colleagues are arrogant. Moochers ; Crushers ; Knee-jerkers ; Competitors
- When your subordinates are arrogant. Rule benders ; Clansmen ; Commandants
- Part three: Dealing with deceitful or underhanded people. When your boss is deceptive. Hypocrites ; Weasels ; Backpedalers ; Forked tongues
- When your colleagues are deceptive. Brain-pickers ; Backstabbers ; Underminers
- When your subordinates are deceptive. Saboteurs ; Foxes ; Bluffers ; Instigators
- Part four: Dealing with shrewd or manipulative people. When your boss is exploitive. Slave drivers ; Connivers ; Camouflagers ; Flatterers
- When your colleagues are exploitive. Imposers ; Duck and divers ; Operators
- When your subordinates are exploitive. Bootlickers ; Snitchers ; Rumormongers
- Part five: Dealing with rude or abrasive people. When your boss is discourteous. Clods ; Ridiculers ; Condescenders
- When your colleagues are discourteous. Interrupters ; Left-handed complimenters ; Insulters
- When your subordinates are discourteous. Free spirits ; Snippy talkers ; Defiers ; Needlers
- Part six: Dealing with egotistical or self-centered people. When your boss is self-seeking. Talent wasters ; Brush-offs ; Neglecters ; Show-offs
- When your colleagues are self-seeking. One-uppers ; Know-it-alls ; Smashers
- When your subordinates are self-seeking. Empire builders ; Prima donnas ; Magnifiers
- Part seven: Dealing with procrastinating or vacillating people. When your boss causes delays. Put-offs ; Helter-skelters ; Overcommitters ; Chameleons
- When your colleagues cause delays. Socializers ; Perfectionists ; Dawdlers
- When your subordinates cause delays. Checklist for dealing with procrastinators ; Clock-watchers ; Duds ; Rebels
- Part eight: Dealing with rigid or obstinate people. When your boss is unbending. Comma counters ; Inflexibles ; Pigheads
- When your colleagues are unbending. Killjoys ; Chapter and versers ; Stiff-necks
- When your subordinates are unbending. Silent screwups ; Stubborn mules ; Clingers
- Part nine. Dealing with tight-lipped or uncommunicative people. When your boss is uncommunicative. Icebergs ; Clams ; Evaders
- When your colleagues are uncommunicative. Skeptics ; Withholders ; Glarer-starers
- When your subordinates are uncommunicative. Grinners ; Worrywarts ; Tongue-tieds
- Part ten: Dealing with complaining or critical people. When your boss is a faultfinder. Nitpickers ; Checklist to improve your listening skills and responses ; Guilt ladlers ; Hanging judges ; Meat grinders
- When your colleagues are fault-finders. Squawkers ; Supersensitives ; Checklist for dealing with supersensitives ; Wisecrackers ; Wet blankets
- When your subordinates are fault-finders. Blame shifters ; Whiners ; Self-beraters ; Martyrs
- Summing it up. 26 tactful phrases to help you confront difficult people ; 10 important quidelines to remember
- Isbn
- 9780143111870
- Label
- Working with difficult people
- Title
- Working with difficult people
- Statement of responsibility
- Amy Cooper Hakim and Muriel Solomon
- Title variation
- Handling the ten types of problem people without losing your mind
- Language
- eng
- Cataloging source
- YDXCP
- http://library.link/vocab/creatorName
- Hakim, Amy Cooper
- Dewey number
- 650.1/3
- Index
- index present
- Literary form
- non fiction
- http://library.link/vocab/relatedWorkOrContributorName
- Solomon, Muriel
- http://library.link/vocab/subjectName
-
- Conflict management
- Interpersonal relations
- Interpersonal conflict
- BUSINESS & ECONOMICS / Business Communication
- BUSINESS & ECONOMICS / Business Etiquette
- BUSINESS & ECONOMICS / Workplace Culture
- Conflict management
- Interpersonal conflict
- Interpersonal relations
- Label
- Working with difficult people, Amy Cooper Hakim and Muriel Solomon
- Note
- Includes index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Part one: Dealing with hostile or angry people. When your boss is belligerent. Narcissists ; Bullies ; Ruthless monsters -- When your colleagues are belligerent. Raging bulls ; Tacklers ; Cyberbullies ; Enviers ; Intimidators -- When your subordinates are belligerent. Ambushers ; Hotheads ; Revengers ; Quitters -- Part two: Dealing with pushy or presumptuous people. When your boss is arrogant. Dictators ; Fame claimers ; Blockers ; Checklist for offering unsolicited ideas and proposals -- When your colleagues are arrogant. Moochers ; Crushers ; Knee-jerkers ; Competitors -- When your subordinates are arrogant. Rule benders ; Clansmen ; Commandants -- Part three: Dealing with deceitful or underhanded people. When your boss is deceptive. Hypocrites ; Weasels ; Backpedalers ; Forked tongues -- When your colleagues are deceptive. Brain-pickers ; Backstabbers ; Underminers -- When your subordinates are deceptive. Saboteurs ; Foxes ; Bluffers ; Instigators -- Part four: Dealing with shrewd or manipulative people. When your boss is exploitive. Slave drivers ; Connivers ; Camouflagers ; Flatterers -- When your colleagues are exploitive. Imposers ; Duck and divers ; Operators -- When your subordinates are exploitive. Bootlickers ; Snitchers ; Rumormongers -- Part five: Dealing with rude or abrasive people. When your boss is discourteous. Clods ; Ridiculers ; Condescenders -- When your colleagues are discourteous. Interrupters ; Left-handed complimenters ; Insulters -- When your subordinates are discourteous. Free spirits ; Snippy talkers ; Defiers ; Needlers -- Part six: Dealing with egotistical or self-centered people. When your boss is self-seeking. Talent wasters ; Brush-offs ; Neglecters ; Show-offs -- When your colleagues are self-seeking. One-uppers ; Know-it-alls ; Smashers -- When your subordinates are self-seeking. Empire builders ; Prima donnas ; Magnifiers -- Part seven: Dealing with procrastinating or vacillating people. When your boss causes delays. Put-offs ; Helter-skelters ; Overcommitters ; Chameleons -- When your colleagues cause delays. Socializers ; Perfectionists ; Dawdlers -- When your subordinates cause delays. Checklist for dealing with procrastinators ; Clock-watchers ; Duds ; Rebels -- Part eight: Dealing with rigid or obstinate people. When your boss is unbending. Comma counters ; Inflexibles ; Pigheads -- When your colleagues are unbending. Killjoys ; Chapter and versers ; Stiff-necks -- When your subordinates are unbending. Silent screwups ; Stubborn mules ; Clingers -- Part nine. Dealing with tight-lipped or uncommunicative people. When your boss is uncommunicative. Icebergs ; Clams ; Evaders -- When your colleagues are uncommunicative. Skeptics ; Withholders ; Glarer-starers -- When your subordinates are uncommunicative. Grinners ; Worrywarts ; Tongue-tieds -- Part ten: Dealing with complaining or critical people. When your boss is a faultfinder. Nitpickers ; Checklist to improve your listening skills and responses ; Guilt ladlers ; Hanging judges ; Meat grinders -- When your colleagues are fault-finders. Squawkers ; Supersensitives ; Checklist for dealing with supersensitives ; Wisecrackers ; Wet blankets -- When your subordinates are fault-finders. Blame shifters ; Whiners ; Self-beraters ; Martyrs -- Summing it up. 26 tactful phrases to help you confront difficult people ; 10 important quidelines to remember
- Control code
- 1738853
- Dimensions
- 21 cm
- Edition
- Second revised edition.
- Extent
- xvi, 336 pages
- Isbn
- 9780143111870
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
-
- (Sirsi) i9780143111870
- (OCoLC)944933624
- Label
- Working with difficult people, Amy Cooper Hakim and Muriel Solomon
- Note
- Includes index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Part one: Dealing with hostile or angry people. When your boss is belligerent. Narcissists ; Bullies ; Ruthless monsters -- When your colleagues are belligerent. Raging bulls ; Tacklers ; Cyberbullies ; Enviers ; Intimidators -- When your subordinates are belligerent. Ambushers ; Hotheads ; Revengers ; Quitters -- Part two: Dealing with pushy or presumptuous people. When your boss is arrogant. Dictators ; Fame claimers ; Blockers ; Checklist for offering unsolicited ideas and proposals -- When your colleagues are arrogant. Moochers ; Crushers ; Knee-jerkers ; Competitors -- When your subordinates are arrogant. Rule benders ; Clansmen ; Commandants -- Part three: Dealing with deceitful or underhanded people. When your boss is deceptive. Hypocrites ; Weasels ; Backpedalers ; Forked tongues -- When your colleagues are deceptive. Brain-pickers ; Backstabbers ; Underminers -- When your subordinates are deceptive. Saboteurs ; Foxes ; Bluffers ; Instigators -- Part four: Dealing with shrewd or manipulative people. When your boss is exploitive. Slave drivers ; Connivers ; Camouflagers ; Flatterers -- When your colleagues are exploitive. Imposers ; Duck and divers ; Operators -- When your subordinates are exploitive. Bootlickers ; Snitchers ; Rumormongers -- Part five: Dealing with rude or abrasive people. When your boss is discourteous. Clods ; Ridiculers ; Condescenders -- When your colleagues are discourteous. Interrupters ; Left-handed complimenters ; Insulters -- When your subordinates are discourteous. Free spirits ; Snippy talkers ; Defiers ; Needlers -- Part six: Dealing with egotistical or self-centered people. When your boss is self-seeking. Talent wasters ; Brush-offs ; Neglecters ; Show-offs -- When your colleagues are self-seeking. One-uppers ; Know-it-alls ; Smashers -- When your subordinates are self-seeking. Empire builders ; Prima donnas ; Magnifiers -- Part seven: Dealing with procrastinating or vacillating people. When your boss causes delays. Put-offs ; Helter-skelters ; Overcommitters ; Chameleons -- When your colleagues cause delays. Socializers ; Perfectionists ; Dawdlers -- When your subordinates cause delays. Checklist for dealing with procrastinators ; Clock-watchers ; Duds ; Rebels -- Part eight: Dealing with rigid or obstinate people. When your boss is unbending. Comma counters ; Inflexibles ; Pigheads -- When your colleagues are unbending. Killjoys ; Chapter and versers ; Stiff-necks -- When your subordinates are unbending. Silent screwups ; Stubborn mules ; Clingers -- Part nine. Dealing with tight-lipped or uncommunicative people. When your boss is uncommunicative. Icebergs ; Clams ; Evaders -- When your colleagues are uncommunicative. Skeptics ; Withholders ; Glarer-starers -- When your subordinates are uncommunicative. Grinners ; Worrywarts ; Tongue-tieds -- Part ten: Dealing with complaining or critical people. When your boss is a faultfinder. Nitpickers ; Checklist to improve your listening skills and responses ; Guilt ladlers ; Hanging judges ; Meat grinders -- When your colleagues are fault-finders. Squawkers ; Supersensitives ; Checklist for dealing with supersensitives ; Wisecrackers ; Wet blankets -- When your subordinates are fault-finders. Blame shifters ; Whiners ; Self-beraters ; Martyrs -- Summing it up. 26 tactful phrases to help you confront difficult people ; 10 important quidelines to remember
- Control code
- 1738853
- Dimensions
- 21 cm
- Edition
- Second revised edition.
- Extent
- xvi, 336 pages
- Isbn
- 9780143111870
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
-
- (Sirsi) i9780143111870
- (OCoLC)944933624
Library Links
Embed
Settings
Select options that apply then copy and paste the RDF/HTML data fragment to include in your application
Embed this data in a secure (HTTPS) page:
Layout options:
Include data citation:
<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.austintexas.gov/portal/Working-with-difficult-people-Amy-Cooper-Hakim/7iDxQVl1H4w/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.austintexas.gov/portal/Working-with-difficult-people-Amy-Cooper-Hakim/7iDxQVl1H4w/">Working with difficult people, Amy Cooper Hakim and Muriel Solomon</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.austintexas.gov/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.library.austintexas.gov/">Austin Public Library</a></span></span></span></span></div>
Note: Adjust the width and height settings defined in the RDF/HTML code fragment to best match your requirements
Preview
Cite Data - Experimental
Data Citation of the Item Working with difficult people, Amy Cooper Hakim and Muriel Solomon
Copy and paste the following RDF/HTML data fragment to cite this resource
<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.austintexas.gov/portal/Working-with-difficult-people-Amy-Cooper-Hakim/7iDxQVl1H4w/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.austintexas.gov/portal/Working-with-difficult-people-Amy-Cooper-Hakim/7iDxQVl1H4w/">Working with difficult people, Amy Cooper Hakim and Muriel Solomon</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.austintexas.gov/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.library.austintexas.gov/">Austin Public Library</a></span></span></span></span></div>
