Coverart for item
The Resource Making things right at work : increase teamwork, resolve conflict, and build trust, Gary Chapman, Jennifer Thomas & Paul White

Making things right at work : increase teamwork, resolve conflict, and build trust, Gary Chapman, Jennifer Thomas & Paul White

Label
Making things right at work : increase teamwork, resolve conflict, and build trust
Title
Making things right at work
Title remainder
increase teamwork, resolve conflict, and build trust
Statement of responsibility
Gary Chapman, Jennifer Thomas & Paul White
Creator
Contributor
Author
Subject
Language
eng
Summary
"Workplace conflict is inevitable. When it happens, how can you get back on track?Like all relationships, the ones we have at work are subject to stresses-maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What's the solution?In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You'll learn:How to discern the causes of workplace conflictHow to avoid unnecessary disputesHow to repair relationships when you've messed upHow to let go of past hurts and rebuild trustDon't let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!"--
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1938-
http://library.link/vocab/creatorName
Chapman, Gary D.
Dewey number
303.6/9
Index
no index present
LC call number
HM1126
LC item number
.C45 2022
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
  • 1969-
  • 1957-
http://library.link/vocab/relatedWorkOrContributorName
  • Thomas, Jennifer
  • White, Paul E.
http://library.link/vocab/subjectName
  • Conflict management
  • Work environment
  • Trust
  • Interpersonal relations
  • Quality of work life
  • BUSINESS & ECONOMICS / Workplace Culture
  • BUSINESS & ECONOMICS / Conflict Resolution & Mediation
  • Conflict management
  • Interpersonal relations
  • Quality of work life
  • Trust
  • Work environment
Target audience
adult
Label
Making things right at work : increase teamwork, resolve conflict, and build trust, Gary Chapman, Jennifer Thomas & Paul White
Instantiates
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
SECTION I. Common Causes of Conflict At Work -- 1. Why conflict happens -- 2. The five languages of being offended -- SECTION II. Strategies For Avoiding Unnecessary Conflict -- 3. Where it starts : effective communication -- 4. The danger of making assumptions -- 5. The (high) cost of indirect communication -- SECTION III. Character and Conflict -- 6. Truth and deception -- 7. Seeing through others' eyes -- SECTION IV. Making Things Right When You've Messed Up -- 8. Apologizing in the workplace? Really? -- 9. Best practices (and not-so-good ones) -- 10. Why apologizing doesn't resolve everything -- SECTION V. Letting Go of Past Hurts -- 11. Understanding "letting go" -- SECTION VI. Building and Rebuilding Trust In Relationships -- 12. Understanding the nature of trust -- 13. How to rebuild trust -- Going forward -- Appendix: Apology cheat sheet
Control code
on1268544634
Dimensions
22 cm
Extent
165 pages
Isbn
9780802422736
Lccn
2021044631
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1268544634
Label
Making things right at work : increase teamwork, resolve conflict, and build trust, Gary Chapman, Jennifer Thomas & Paul White
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
SECTION I. Common Causes of Conflict At Work -- 1. Why conflict happens -- 2. The five languages of being offended -- SECTION II. Strategies For Avoiding Unnecessary Conflict -- 3. Where it starts : effective communication -- 4. The danger of making assumptions -- 5. The (high) cost of indirect communication -- SECTION III. Character and Conflict -- 6. Truth and deception -- 7. Seeing through others' eyes -- SECTION IV. Making Things Right When You've Messed Up -- 8. Apologizing in the workplace? Really? -- 9. Best practices (and not-so-good ones) -- 10. Why apologizing doesn't resolve everything -- SECTION V. Letting Go of Past Hurts -- 11. Understanding "letting go" -- SECTION VI. Building and Rebuilding Trust In Relationships -- 12. Understanding the nature of trust -- 13. How to rebuild trust -- Going forward -- Appendix: Apology cheat sheet
Control code
on1268544634
Dimensions
22 cm
Extent
165 pages
Isbn
9780802422736
Lccn
2021044631
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1268544634

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