The Resource The mediator's handbook, Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief, (electronic resource)

The mediator's handbook, Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief, (electronic resource)

Label
The mediator's handbook
Title
The mediator's handbook
Statement of responsibility
Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief
Creator
Contributor
Subject
Language
eng
Summary
The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict; Support the people; Facilitate the process; Guide decision-making. Throughout the book, the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees, or teams. Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania). Caroline C. Packard, JD led Friends Conflict Resolution Programs for fifteen years and is an organizational conflict response specialist and mediator based in Philadelphia, Pennsylvania. Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party, and environmental disputes
Cataloging source
Midwest
http://library.link/vocab/creatorName
Beer, Jennifer E
Dewey number
303.6/9
Index
no index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Stief, Eileen
  • Packard, Caroline C
  • hoopla digital
Series statement
Canadian Publishers Collection
http://library.link/vocab/subjectName
  • Conflict management
  • Mediation
  • Negotiation
  • Interpersonal conflict
  • Electronic books
Target audience
adult
Label
The mediator's handbook, Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief, (electronic resource)
Link
https://www.hoopladigital.com/title/11858654
Instantiates
Publication
Color
multicolored
Control code
MWT11858654
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Publisher number
MWT11858654
Specific material designation
remote
Stock number
11858654
System details
Mode of access: World Wide Web
Label
The mediator's handbook, Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief, (electronic resource)
Link
https://www.hoopladigital.com/title/11858654
Publication
Color
multicolored
Control code
MWT11858654
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Publisher number
MWT11858654
Specific material designation
remote
Stock number
11858654
System details
Mode of access: World Wide Web

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