The Resource Responding to crisis : a rhetorical approach to crisis communication, edited by Dan P. Millar, Robert L. Heath, (eBook)

Responding to crisis : a rhetorical approach to crisis communication, edited by Dan P. Millar, Robert L. Heath, (eBook)

Label
Responding to crisis : a rhetorical approach to crisis communication
Title
Responding to crisis
Title remainder
a rhetorical approach to crisis communication
Statement of responsibility
edited by Dan P. Millar, Robert L. Heath
Contributor
Subject
Genre
Language
eng
Summary
Describing a rhetorical approach to crisis communication, this text reviews rhetorical perspective on organizational crisis, raising questions and provoking issues. It aims to add depth and a breadth of understanding to the analysis of the rhetorical implications of a crisis
Member of
Cataloging source
N$T
Characteristic
document
Dewey number
658.4/056
http://library.link/vocab/relatedWorkOrContributorDate
  • 1938-
  • 1941-
http://library.link/vocab/relatedWorkOrContributorName
  • Millar, Dan Pyle
  • Heath, Robert L.
Series statement
  • eBooks from EBSCOhost
  • LEA's communication series
http://library.link/vocab/subjectName
  • Crisis management
  • Communication in management
  • Organizational change
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Electronic books
Label
Responding to crisis : a rhetorical approach to crisis communication, edited by Dan P. Millar, Robert L. Heath, (eBook)
Link
https://www.austinlibrary.com:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=102220
Instantiates
Publication
Note
  • Mode of access: World Wide Web
  • Access restricted to subscribing institutions
Antecedent source
unknown
Bibliography note
Includes bibliographical references (p. 347-368) and indexes
Color
multicolored
Contents
A Rhetorical Approach to Crisis Communication: Management, Communication Processes, and Strategic Responses / Robert L. Heath and Dan P. Millar -- Exposing the Errors: An Examination of the Nature of Organizational Crises / Dan P. Millar -- Crisis Preparation: Planning for the Inevitable / Robert L. Heath -- Crisis Management: Toward a Multidimensional Model of Public Relations / Don W. Stacks -- Constructing Response During Uncertainty: Organizing for Crisis / Teresa L. Holder -- Reframing the Organizational Exigency: Taking a New Approach in Crisis Research / Curt Bechler -- Burkian Counternature and the Vigilant Response: An Anticipatory Model of Crisis Management and Technology / Bolanle A. Olaniran and David E. Williams -- Reasoned Action in Crisis Communication: An Attribution Theory-Based Approach to Crisis Management / W. Timothy Coombs and Sherry J. Holladay -- A Model for Crisis Management / Jennifer L. Borda and Susan Mackey-Kallis -- Patterns of Conflict Preceding a Crisis: A Case Study Analysis / Martha Dunagin Saunders -- Crisis Response: The Time to Speak / Robert L. Heath -- Metaphors of Crisis / Frank E. Millar and Debra Baker Beck -- Telling a Story: A Narrative Approach to Communication During Crisis / Robert L. Heath -- Informed Organizational Improvisation: A Metaphor and Method for Understanding, Anticipating, and Performatively Constructing the Organization's Percrisis Environment / Miriam R. Finch and Linda S. Welker -- A Symbolic Approach to Crisis Management: Sears' Defense of Its Auto Repair Policies / Keith Michael Hearit and Jeffrey L. Courtright -- Telling the Story of Organizational Change / Shirley Willihnganz, Joy L. Hart, and Greg B. Leichty -- Managing Organizational Images: Crisis Response and Legitimacy Restoration / Joseph Eric Massey -- After the Dance Is Over: Postcrisis Response / Robert L. Heath -- Ambiguity as an Inherent Factor in Organizational Crisis Communication / Timothy L. Sellnow and Robert R. Ulmer -- Image Restoration Discourse and Crisis Communication / William L. Benoit -- Exigencies, Explanantions, and Executions: Toward a Dynamic Theory of the Crisis Communication Genre / Susan Schultz Huxman -- Downsizing or Reduction-in-Force: A Crisis Residual / Kathie Leeper -- Excellent Crisis Communication: Beyond Crisis Plans / Francis J. Marra -- Issue Management During Sudden Executive Departures: Sensemaking, Enactment and Communication / Kathryn T. Theus
Control code
tsl-ebsco26522
Dimensions
unknown
Extent
1 online resource (vii, 379 p.)
File format
unknown
Form of item
online
Level of compression
unknown
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)53975170
Label
Responding to crisis : a rhetorical approach to crisis communication, edited by Dan P. Millar, Robert L. Heath, (eBook)
Link
https://www.austinlibrary.com:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=102220
Publication
Note
  • Mode of access: World Wide Web
  • Access restricted to subscribing institutions
Antecedent source
unknown
Bibliography note
Includes bibliographical references (p. 347-368) and indexes
Color
multicolored
Contents
A Rhetorical Approach to Crisis Communication: Management, Communication Processes, and Strategic Responses / Robert L. Heath and Dan P. Millar -- Exposing the Errors: An Examination of the Nature of Organizational Crises / Dan P. Millar -- Crisis Preparation: Planning for the Inevitable / Robert L. Heath -- Crisis Management: Toward a Multidimensional Model of Public Relations / Don W. Stacks -- Constructing Response During Uncertainty: Organizing for Crisis / Teresa L. Holder -- Reframing the Organizational Exigency: Taking a New Approach in Crisis Research / Curt Bechler -- Burkian Counternature and the Vigilant Response: An Anticipatory Model of Crisis Management and Technology / Bolanle A. Olaniran and David E. Williams -- Reasoned Action in Crisis Communication: An Attribution Theory-Based Approach to Crisis Management / W. Timothy Coombs and Sherry J. Holladay -- A Model for Crisis Management / Jennifer L. Borda and Susan Mackey-Kallis -- Patterns of Conflict Preceding a Crisis: A Case Study Analysis / Martha Dunagin Saunders -- Crisis Response: The Time to Speak / Robert L. Heath -- Metaphors of Crisis / Frank E. Millar and Debra Baker Beck -- Telling a Story: A Narrative Approach to Communication During Crisis / Robert L. Heath -- Informed Organizational Improvisation: A Metaphor and Method for Understanding, Anticipating, and Performatively Constructing the Organization's Percrisis Environment / Miriam R. Finch and Linda S. Welker -- A Symbolic Approach to Crisis Management: Sears' Defense of Its Auto Repair Policies / Keith Michael Hearit and Jeffrey L. Courtright -- Telling the Story of Organizational Change / Shirley Willihnganz, Joy L. Hart, and Greg B. Leichty -- Managing Organizational Images: Crisis Response and Legitimacy Restoration / Joseph Eric Massey -- After the Dance Is Over: Postcrisis Response / Robert L. Heath -- Ambiguity as an Inherent Factor in Organizational Crisis Communication / Timothy L. Sellnow and Robert R. Ulmer -- Image Restoration Discourse and Crisis Communication / William L. Benoit -- Exigencies, Explanantions, and Executions: Toward a Dynamic Theory of the Crisis Communication Genre / Susan Schultz Huxman -- Downsizing or Reduction-in-Force: A Crisis Residual / Kathie Leeper -- Excellent Crisis Communication: Beyond Crisis Plans / Francis J. Marra -- Issue Management During Sudden Executive Departures: Sensemaking, Enactment and Communication / Kathryn T. Theus
Control code
tsl-ebsco26522
Dimensions
unknown
Extent
1 online resource (vii, 379 p.)
File format
unknown
Form of item
online
Level of compression
unknown
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)53975170

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