The Resource Intelligent kindness : reforming the culture of healthcare, John Ballatt and Penelope Campling, (electronic resource)

Intelligent kindness : reforming the culture of healthcare, John Ballatt and Penelope Campling, (electronic resource)

Label
Intelligent kindness : reforming the culture of healthcare
Title
Intelligent kindness
Title remainder
reforming the culture of healthcare
Statement of responsibility
John Ballatt and Penelope Campling
Creator
Contributor
Subject
Genre
Language
eng
Summary
Intelligent Kindness is a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money. Relentless regulatory and structural NHS 'reforms' have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reform, whatever their merits, urgently need to be balanced by an applied understanding of what motivates and assures compassionate practice. The authors examine this topic from a wide variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology. This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. Readership: This book will be essential reading for health service managers, clinical leads, politicians, policy-makers and health journalists
Cataloging source
Midwest
http://library.link/vocab/creatorName
Ballatt, John
Dewey number
610.69/6
Index
no index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
hoopla digital
http://library.link/vocab/subjectName
  • Medical personnel and patient
  • Medical personnel
  • Medical care
  • Medical ethics
  • Kindness
Target audience
adult
Label
Intelligent kindness : reforming the culture of healthcare, John Ballatt and Penelope Campling, (electronic resource)
Link
Instantiates
Publication
Color
multicolored
Control code
MWT11547469
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781908020048
Isbn Type
(electronic bk.)
Publisher number
MWT11547469
Specific material designation
remote
System details
Mode of access: World Wide Web
Label
Intelligent kindness : reforming the culture of healthcare, John Ballatt and Penelope Campling, (electronic resource)
Link
Publication
Color
multicolored
Control code
MWT11547469
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781908020048
Isbn Type
(electronic bk.)
Publisher number
MWT11547469
Specific material designation
remote
System details
Mode of access: World Wide Web

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