Coverart for item
The Resource How to have that difficult conversation : gaining the skills for honest and meaningful communication, Dr. Henry Cloud ; Dr. John Townsend

How to have that difficult conversation : gaining the skills for honest and meaningful communication, Dr. Henry Cloud ; Dr. John Townsend

Label
How to have that difficult conversation : gaining the skills for honest and meaningful communication
Title
How to have that difficult conversation
Title remainder
gaining the skills for honest and meaningful communication
Statement of responsibility
Dr. Henry Cloud ; Dr. John Townsend
Creator
Contributor
Author
Subject
Language
eng
Summary
Drs. Henry Cloud and John Townsend---the authors of the award-winning and bestselling Boundaries---have written the handbook for having that difficult conversation you've been avoiding. Includes a discussion guide
Member of
Cataloging source
BTCTA
http://library.link/vocab/creatorName
Cloud, Henry
Dewey number
158.2
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorDate
1952-
http://library.link/vocab/relatedWorkOrContributorName
Townsend, John Sims
http://library.link/vocab/subjectName
  • Conflict management
  • Conversation
  • Interpersonal conflict
  • Conflict management
  • Conversation
  • Interpersonal conflict
Label
How to have that difficult conversation : gaining the skills for honest and meaningful communication, Dr. Henry Cloud ; Dr. John Townsend
Instantiates
Publication
Copyright
Note
  • "Formerly titled How to have that diffuclt conversation you've been avoiding" -- Title page
  • "Formerly titled Boundaries face to face" -- Title page
  • Includes small group discussion guide
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Part I. Why you need to have that difficult conversation: The talk can change your life ; The benefits of a good conversation -- Part II. The essentials of a good conversation: Be emotionally present ; Be clear about "you" and "I" ; Clarify the problem ; Balance grace and truth ; Stay on task ; Use the formula, when you do "a," I feel "b" ; Affirm and validate ; Apologize for your part in the problem ; Avoid "shoulds" ; Be an agent for change ; Be specific ; Differentiate between forgiving and trusting -- Part III. Seeing how it's done: Telling people what you want ; Making someone aware of a problem ; Stopping a behavior ; Dealing with blame, counterattack and other problems -- Part IV. Getting yourself ready to have the conversation: Why you need to be ready ; How to get ready -- Part V. Having the difficult conversation with people in your life: With your spouse ; With someone you're dating ; With your child ; With your parent ; With adult children ; At work ; With people in authority
Control code
1475899
Dimensions
21 cm
Extent
314 pages
Isbn
9780310342564
Isbn Type
(paperback)
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • (Sirsi) i9780310342564
  • (OCoLC)895728121
Label
How to have that difficult conversation : gaining the skills for honest and meaningful communication, Dr. Henry Cloud ; Dr. John Townsend
Publication
Copyright
Note
  • "Formerly titled How to have that diffuclt conversation you've been avoiding" -- Title page
  • "Formerly titled Boundaries face to face" -- Title page
  • Includes small group discussion guide
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Part I. Why you need to have that difficult conversation: The talk can change your life ; The benefits of a good conversation -- Part II. The essentials of a good conversation: Be emotionally present ; Be clear about "you" and "I" ; Clarify the problem ; Balance grace and truth ; Stay on task ; Use the formula, when you do "a," I feel "b" ; Affirm and validate ; Apologize for your part in the problem ; Avoid "shoulds" ; Be an agent for change ; Be specific ; Differentiate between forgiving and trusting -- Part III. Seeing how it's done: Telling people what you want ; Making someone aware of a problem ; Stopping a behavior ; Dealing with blame, counterattack and other problems -- Part IV. Getting yourself ready to have the conversation: Why you need to be ready ; How to get ready -- Part V. Having the difficult conversation with people in your life: With your spouse ; With someone you're dating ; With your child ; With your parent ; With adult children ; At work ; With people in authority
Control code
1475899
Dimensions
21 cm
Extent
314 pages
Isbn
9780310342564
Isbn Type
(paperback)
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • (Sirsi) i9780310342564
  • (OCoLC)895728121

Library Locations

    • Central LibraryBorrow it
      710 W. Cesar Chavez St, Austin, TX, 78701, US
      30.2713021 -97.7460168
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