The Resource A joosr guide to... hug your haters by jay baer, How to Embrace Complaints and Keep Your Customers, Various Authors, (electronic resource)

A joosr guide to... hug your haters by jay baer, How to Embrace Complaints and Keep Your Customers, Various Authors, (electronic resource)

Label
A joosr guide to... hug your haters by jay baer, How to Embrace Complaints and Keep Your Customers
Title
A joosr guide to... hug your haters by jay baer
Title number
How to Embrace Complaints and Keep Your Customers
Statement of responsibility
Various Authors
Contributor
Subject
Language
eng
Summary
Whatever business you're in, you might like to think that your customer service is top-notch; in fact, 80 percent of companies believe they deliver superior customer service. So why is it that only 8 percent of consumers agree with this statement? These days, customers simply expect more-especially the ones who are dissatisfied. Discover the importance of embracing your complainers and learn how best to deal with them. Soon you will be using them as a strategic marketing tool as they help you to generate even more profit, while becoming loyal brand advocates themselves. You will learn: · How to deal with different types of "hater" · How, where, and when to answer complaints · The importance of embracing online communication platforms and social media
Cataloging source
Midwest
Index
no index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
hoopla digital
http://library.link/vocab/subjectName
  • Consumer Behavior
  • Customer Relations
  • Marketing
  • Electronic books
Target audience
adult
Label
A joosr guide to... hug your haters by jay baer, How to Embrace Complaints and Keep Your Customers, Various Authors, (electronic resource)
Link
Instantiates
Publication
Color
multicolored
Control code
MWT11749161
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781785673849
Isbn Type
(electronic bk.)
Publisher number
MWT11749161
Specific material designation
remote
System details
Mode of access: World Wide Web
Label
A joosr guide to... hug your haters by jay baer, How to Embrace Complaints and Keep Your Customers, Various Authors, (electronic resource)
Link
Publication
Color
multicolored
Control code
MWT11749161
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781785673849
Isbn Type
(electronic bk.)
Publisher number
MWT11749161
Specific material designation
remote
System details
Mode of access: World Wide Web

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